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Why am I receiving an email error "5.7.708 Service unavailable. Access denied, traffic not accepted from this IP" for my Microsoft account?
Why am I receiving an email error "5.7.708 Service unavailable. Access denied, traffic not accepted from this IP" for my Microsoft account?
Pipl.ai Support Team avatar
Written by Pipl.ai Support Team
Updated over 10 months ago

This error typically occurs with newly created Microsoft accounts, where Microsoft has restrictions on sending emails via third-party services. The error message "5.7.708 Service unavailable. Access denied, traffic not accepted from this IP" indicates that your account's ability to send emails through third-party services has been temporarily blocked by Microsoft.

What To Do:

  • You need to manually contact Microsoft support through the Microsoft 365 admin center.

  • Request them to unblock your account for sending emails via third-party services.

  • Once Microsoft has processed your request, you should be able to send emails without encountering this error.

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